How Kreative Innovation developed a mobile app for a travel agency that increased bookings and loyalty

The challenge: A travel agency wanted to expand its customer base and loyalty by offering a mobile app that would allow travelers to search, book and manage their trips from anywhere. The agency also wanted to provide personalized recommendations and offers based on the travelers’ preferences and behavior.

The solution: Kreative Innovation worked with the travel agency to create a user-friendly and attractive mobile app that connected to the agency’s booking platform and database. The app enabled travelers to access a wide range of travel options, compare prices and reviews, book flights, hotels, car rentals and activities, and manage their reservations and itinerary. The app also used artificial intelligence and machine learning to analyze the travelers’ data and provide them with tailored suggestions and deals.

The result: The travel agency experienced a surge in bookings and revenue from the mobile app, as well as an increase in customer retention and referrals. The app also enhanced the travelers’ experience and satisfaction, as they could easily plan and enjoy their trips with the app’s features.